incident-runbook-templates

Incident Runbook Templates

Production-ready templates for incident response runbooks covering detection, triage, mitigation, resolution, and communication.

Do not use this skill when

• The task is unrelated to incident runbook templates
• You need a different domain or tool outside this scope

Instructions

• Clarify goals, constraints, and required inputs.
• Apply relevant best practices and validate outcomes.
• Provide actionable steps and verification.
• If detailed examples are required, open resources/implementation-playbook.md.

Use this skill when

• Creating incident response procedures
• Building service-specific runbooks
• Establishing escalation paths
• Documenting recovery procedures
• Responding to active incidents
• Onboarding on-call engineers

Core Concepts

1. Incident Severity Levels

Severity	Impact	Response Time	Example
SEV1	Complete outage, data loss	15 min	Production down
SEV2	Major degradation	30 min	Critical feature broken
SEV3	Minor impact	2 hours	Non-critical bug
SEV4	Minimal impact	Next business day	Cosmetic issue

2. Runbook Structure

1. Overview & Impact
2. Detection & Alerts
3. Initial Triage
4. Mitigation Steps
5. Root Cause Investigation
6. Resolution Procedures
7. Verification & Rollback
8. Communicat